Privacy Policy

Last updated: April 21, 2026

1. Who We Are

Utilify ("we," "us," "our") operates the utilify.io website and the Utilify MCP server and API (the "Service"). This privacy policy explains how we collect, use, and protect your information when you use our Service.

2. Information We Collect

When you use Utilify to search for and sign up for utility providers, we may collect:

Address information — your new and/or current address, used to find available providers
Contact information — name, email address, phone number, provided when initiating a provider signup
Move details — move-in date, household size, home type (apartment, house, condo)
Usage data — which tools you use, search queries, provider selections (without PII)
Analytics data — pages viewed, referrer, approximate location (city/region from IP), device type, and browser, collected via Google Analytics 4. See Section 9 and Section 13 for details.

3. How We Use Your Information

Service delivery — to find utility providers at your address and facilitate signups
Affiliate tracking — to track referrals to provider websites (we share a click ID, not your personal information, with affiliate networks)
Service improvement — to understand which tools and providers are most useful

4. What We Do NOT Do

We do not sell your personal information
We do not purchase consumer data from third-party data brokers
We do not share your full name, address, email, or phone number with affiliate networks — only anonymous click tracking IDs
We do not build consumer profiles for resale

5. Affiliate Relationships

Utilify earns commissions when you sign up for a service through our tracked links. When you click a signup link, you are redirected to the provider's website. The provider (not Utilify) collects your information to complete enrollment. Our recommendations are based on fit, quality, and value — commission rates may influence ranking among otherwise equivalent options, but never override user fit.

6. Data Security

We use industry-standard security measures to protect your information:

All data transmitted over HTTPS (TLS 1.3+)
Database encryption at rest
Access restricted to authorized personnel only
Regular security reviews

7. Data Retention

We retain your personal information only as long as necessary to provide the Service and comply with legal obligations. You may request deletion of your data at any time by emailing hello@utilify.io.

8. Your Rights

Depending on your location, you may have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your information
Opt out of any marketing communications

To exercise these rights, contact us at hello@utilify.io. We will respond within 30 days.

9. Third-Party Services

Our Service uses the following third-party services:

Neon — database hosting
Cloudflare — DNS, security, and hosting
Railway — application hosting
Google Analytics 4 — website analytics. Collects page views, referrer, approximate location, device, and browser. Data is processed by Google LLC. See Google's Privacy Policy.
CJ Affiliate / Impact.com — affiliate tracking (receives click IDs only, not personal information)
Sentry — error tracking (may receive anonymized technical data)

10. Cookies and Similar Technologies

We use cookies and similar technologies to operate the Service and understand how it is used:

Google Analytics cookies (_ga, _ga_*) — set by Google Analytics 4 to distinguish unique visitors and measure traffic. Typical lifespan: up to 2 years. Google Analytics 4 does not log full IP addresses in reports.
Strictly necessary cookies — may be set to support core site functionality such as affiliate click tracking.

You can disable analytics cookies by installing the Google Analytics Opt-out Browser Add-on, or by blocking cookies in your browser. Disabling cookies does not affect the plans or pricing shown.

11. Children's Privacy

Utilify is not intended for use by anyone under 18 years of age. We do not knowingly collect information from children. Utility signups require legal capacity to enter into contracts.

12. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated "Last updated" date.

13. Contact

Questions about this policy? Email us at hello@utilify.io.